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Already over 500 Cocolis reviews!

11 March 2019

Your reviews, feedback, comments, winks, and responses are so precious to us. They make us happy or help us improve our services every day. 500 Cocolis reviews and the jury’s congratulations: with an average of 4.9 (almost 5 stars ;-)), the Cocolis sky is bright. A thousand thanks, because it’s you who make the sun shine and the rain fall.

Your review matters

Before the digital age, it was all word of mouth. Whether satisfied or not, you’d talk about it at dinners, at the hairdresser, during coffee breaks… one mouth, four ears.

Now, with online reviews, it’s more like 10 fingers typing online and 3,000 eyes fixed on your comment and your stars.

88% of internet users check customer reviews, forums, or blogs before using an online service.

Your voice counts more than ever. Your words and your rating matter. Your Cocolis experience is the best example and the greatest reassurance for tomorrow’s user. Even without knowing you, the internet user will trust your Cocolis review by nearly 70%.

Did you know that only 1% of customers spontaneously give feedback? And it’s usually negative. Did you enjoy Cocolis? Then go ahead, three quick clicks on Google and you’re done.

By the way, Google is the most popular search engine (90% of global searches go through it), so your review there really counts, but we also encourage you to use other engines:

  • Qwant: the “French Google” that respects your privacy (click here)
  • Ecosia (our favourite), the most eco-friendly (click here)
  • Lilo: the most supportive (click here)

Your review makes us better

You definitely warm the hearts of the whole Cocolis team when you share your satisfaction.

“Very efficient service. Offer received very quickly. Flexible and good quality service. Reasonable price. To be used without moderation!” Vincent P.
Source: Cocolis review collected on Google

There’s a lot of hard work behind the screens, and when we receive words like those from Vincent P., for example, we’re totally re-energised!

No problems, only solutions:

Unfortunately, we’re not immune to our service not always meeting your expectations: a contact who lacks responsiveness or reliability, a last-minute cancellation, a technical bug…

Most importantly: contact us if you need help by emailing us at contact@cocolis.fr. We can’t promise perfection, but we assure you we’ll do everything we can to find the best solution.

Also, your case may not be unique and could help us spot an error to fix or an adjustment to make. All your comments, ideas, and sharing of your “on the ground” experience are the best way for us to improve our service and our site.

Your satisfaction is ours. We’re listening.