Hello,
Welcome to Cocolis!
Do you have a question, a comment, need help using Cocolis or simply want to chat with us?
You’re in the right place!
First, check our FAQ
Do you have a question about how Cocolis works? Our FAQ is here for that!
Whether it’s about payment, insurance or other useful info, it answers the most frequently asked questions from our users. You’ll probably find your answer there without waiting!
Forgotten your password?
Don’t worry, you can reset it here: Reset my password.
Contact our support team
Is there a problem you can’t solve? Send us an email at contact@cocolis.fr and our team will be happy to help! We reply within 24 hours (except weekends and public holidays).
Our support is based in France, available from Monday to Friday, 9:30am to 5:30pm. At Cocolis, no robots, just real people ready to answer you!
Just a reminder: If you’re trying to reach Colicoli (that’s not us), please go directly to their website.
Spotted a bug?
If you spot a bug, you can report it to us at contact@cocolis.fr with all the details: a screenshot and the steps you took before encountering the issue (on computer or smartphone, which browser and version, etc.).
This will help us reproduce it so we can fix it as quickly as possible!
