Insurance for all your shipments
Because you’re never completely safe from a mishap on the road, Cocolis lets you take out an insurance option. The choice is yours!
Peace of mind insurance
Insurance for all your shipments! Up to €5,000 as an option.
Flexibility
You choose the value to insure yourself.
Efficiency
Our customer service will forward your claim to our insurer.
Cocolis offers insurance for all your shipments
Insure your parcels up to €5,000 thanks to our insurance offer negotiated at the best rates. At the time of payment, select the formula corresponding to the value of your shipment: the insurance price will be displayed automatically.
To benefit from the insurance, the booking and payment of your delivery must be made on Cocolis.
What does the insurance cover?
The insurance covers any accidental event that occurs during the transport period.
A scratch? A chip? That vintage mirror you found on Leboncoin arrived in a thousand pieces? Don’t stress, it’s covered!
Exclusions are indicated in the information notices and are identical for both the included and optional insurance.
Note, damage due to unsuitable packaging is not covered. Make sure you protect your item with suitable packaging. Remember to take photos before collection and on delivery to attach to your claim if needed.
What to do in case of a claim?
From the moment you become aware of the damage, you have 5 days to report the claim by email to contact@cocolis.fr.
Total transparency: Cocolis insurance with no small print
Discover the insurance conditions with no hassle or surprises. At Cocolis, everything is clear and straightforward!
Does Cocolis insurance also work for professionals?
Yes, we offer insurance options for professional shippers, with advantageous pricing for our e-commerce or marketplace partners.
Whether for occasional or regular shipments, your parcels can be covered!
Still have questions about Cocolis insurance?
Find all our contact options by clicking below.