Cocolis E-Wallet: Simplify Your Payments!

Today, we are excited to introduce the latest feature from Cocolis: the E-Wallet! As always, this new addition has been designed to make your experience even more enjoyable and to simplify your transactions. No more searching for your bank card: top up and pay directly with your e-wallet. How does it work, who can use it, and how? We’ll explain everything in this article!

Why did we create this new payment method?

We created this new payment method to make things easier for you. Our goal was to meet your specific needs and improve your experience on our platform. Here are the two main reasons behind this new payment method:

• Make life easier for senders: We noticed that our regular users, especially our business customers, faced issues when paying for their deliveries. Currently, they have to take out their bank card for every delivery. We solved this by allowing them to add money to their E-Wallet via a bank transfer. They can then use this available balance directly on Cocolis to make payments. This streamlines the payment process and offers a convenient everyday solution.
• Reuse the money you’ve earned on Cocolis: We also thought about individuals who make deliveries with Cocolis. Thanks to the E-Wallet, you can use the money available in your account to pay for delivery fees. This allows you to benefit from a fast and convenient service using the funds you’ve already accumulated.

When should you use the Cocolis E-Wallet?

The Cocolis E-Wallet is a convenient way to pay on our platform. It lets you use your available funds seamlessly and flexibly, simplifying all your transactions on Cocolis. So, when can you use the E-Wallet?

Paying for a delivery: When you want to pay for a delivery, you can use your E-Wallet to cover the fees. If you have funds available in your E-Wallet, the required amount will be automatically deducted from your balance during the transaction. You can use the E-Wallet as your main payment method or combine it with a bank card.

Your questions, our answers:

• How do you top up the E-Wallet?

There are two ways to top up your E-Wallet. Either by making a delivery as a co-carrier or carrier. The money you earn is credited to your E-Wallet once the delivery is validated. Or by making a bank transfer from your bank account to your Cocolis e-wallet. To do this, we’ll show you how in your Cocolis account, under “My payments”, then click on “Top up E-Wallet”. Your Cocolis E-Wallet balance will be updated once the transfer is received. Allow 2 to 4 days for standard bank processing times.

• How do you pay with the E-Wallet?

If your Cocolis E-Wallet balance is positive, it will automatically be deducted from your transaction (see image below).

• How do you withdraw money from the E-Wallet?

You can transfer the available balance from your Cocolis E-Wallet to your bank account. To do this, simply click on Trigger transfer from your My Payments area. (To trigger the transfer, your identity must be verified on Cocolis.)

Have more questions? Feel free to check our FAQ.

To discover your e-wallet, visit the Cocolis website or app!

Top up my Cocolis E-Wallet!