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Le Bon Coin Scam (Fake Cocolis Payment)

3 August 2019

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Several people have reported to us in recent days about scam attempts via the Le Bon Coin website.

Despite warnings from Le Bon Coin: read “Our tips to avoid unpleasant surprises”, some people still fall victim to fraudulent practices.

Malicious individuals are active on this peer-to-peer sales site. They sometimes use the name Cocolis to try to extort money from their victims.

These malicious individuals misrepresent the purpose of Cocolis: they make their potential victims believe that Cocolis is a payment site between individuals. This is false: Cocolis is a delivery platform between individuals.

These people unscrupulously impersonate the name and image of Cocolis to gain trust and carry out their misdeeds.

Having built, with the help of our user community, a trusted space to facilitate the transport of goods, we regret that the name and image of Cocolis can be associated with such scams.

We strongly recommend being extremely cautious.

Le Bon Coin scam with fake Cocolis payment: how do they operate?

The method used by these malicious individuals seems to be as follows:

❌ You are selling an item on Le Bon Coin.

❌ You are contacted by someone claiming to be a buyer interested in your item. They suggest making the payment through the Cocolis service.

❌ The scammer asks you to create an account on the Cocolis website so they can pay you.

In reality, it is a fraudulent website pretending to be Cocolis

❌ To validate your account, you are asked to make a payment that will supposedly be refunded.

Do not do it!

A buyer or seller on Le Bon Coin suggests using Cocolis. What precautions should you take?

As a reminder, Cocolis is a platform that connects people to enable the transport of goods, based on the carpooling principle. Cocolis is often described as the Blablacar for parcels.

Cocolis allows Le Bon Coin buyers to have goods (car parts, furniture…) delivered that are far from their home. This transport service is convenient for people who cannot travel. Or for those who want to be eco-friendly by using parcel carpooling.

It is therefore completely possible for a buyer or seller to suggest using Cocolis to transport an item bought on Le Bon Coin (learn more).

What precautions should you take?

Check the website address you are on to make sure it is really Cocolis. Here are the sites operated by Cocolis:

  • Cocolis site: https://www.cocolis.fr
  • Our help site: https://aide.cocolis.fr
  • And our blog: https://blog.cocolis.fr

Any other website address is not related to Cocolis.

Furthermore, the only email addresses to contact Cocolis are contact@cocolis.fr (Cocolis Customer Service) and pro@cocolis.fr (Cocolis Pro Customer Service).

Any email address that does not end with “@cocolis.fr” has nothing to do with us.

I think I have been scammed on Le Bon Coin, what should I do?

In this case, it is recommended to contact Le Bon Coin, which has a Support section on its website.

For your convenience, here is the address: https://assistance.leboncoin.info