You were waiting for it? Cocolis shifts into second gear!

Julien, Marie Alicia, Benjamin, Eliette, Mérédith

Cocolis is the first peer-to-peer delivery platform that allows you to transport parcels, furniture, and items at a lower cost, up to 80% cheaper.

The first version of the Cocolis website went online at the end of 2015. Afterwards, attentive to the feedback received from its users, the team decided to evolve and improve it. Thus, after much thought and fine-tuning, a new interface was launched on 31 March 2017.

But what does this second version of the site bring?

This second version is an even more user-friendly tool, providing users with even more useful information and allowing them to set up their desired delivery more quickly. Here are some examples of new features:

• An updated display of our users' reviews,
• An indication of user reliability (carrier, sender) based on their response rate,
• An overview of proposals or parcel delivery requests,
• A clear distinction between proposed routes and parcels to be delivered,
• Reworded template messages sent by the Cocolis team, for greater clarity,
• A new design,
• The ability to specify parcel characteristics (urgency, weight),
• The removal of the oldest messages,
• An indication of the progress in processing the delivery request.

In short, what is Cocolis?

Above all, Cocolis is a team always ready to answer you, whether it's a simple question about how the site works or a query about a delivery.

Cocolis is all about customer satisfaction. We designed our new site and customer journey thanks to you, relying on your feedback and suggestions to improve the site, this interface between you and us.

Moreover, Cocolis is a partnership with MAIF, the French people's favourite insurer, to guarantee the delivery of your parcels. They step in in case of theft or damage to your parcels, and insure them up to €2,000.

Our community is reliable: the average rating given by users of our services is 4.9/5! And finally, your payments are secure.

And the greatest reward for our efforts is knowing that 98% of our users say they are satisfied with our services.

And that's how our community grows every day.