Customer Case: Debongout
Co-transportation and Second-hand
Discover how Debongout reduced its delivery costs by 60%, for any product, with Cocolis!
A major logistics challenge
Since its creation in 2019, Debongout has stood out by offering a selection of new and vintage furniture and decorative objects via its online shop.
The company has built a reputation for quality and originality, but delivering its often bulky and fragile items was a real logistical headache, especially to destinations such as Corsica.
Claire Leblond-Faure, founder of Debongout, faced a double challenge: finding a delivery solution that was both affordable and environmentally friendly. Traditional delivery options were expensive and not in line with the company's ecological values.
A 100% tailored solution
In addition to an affordable and eco-friendly solution, Debongout wanted to offer its customers a reliable and secure delivery experience. Thanks to Cocolis, Debongout adopted an innovative way to meet its needs.
Cocolis is a co-transportation platform that allows you to use existing journeys of individuals and professionals to transport items. This approach enabled Debongout to reduce both its delivery costs and lower its carbon footprint, while staying true to its values: transparency, affordability, and environmental responsibility.
“Cocolis matches our values. One individual delivers to another, which funds their journeys while providing an eco-friendly delivery. The direct contact between the driver and the customer ensures a higher quality of transport.”
A quality response
At Debongout, second-hand accounts for 40% of turnover, a significant volume of fragile and bulky items requiring special care.
Cocolis' matching technology assigns the delivery to the right carrier, allowing Debongout to quickly find someone making the same journey for its e-commerce sales.
Debongout uses two Cocolis products to optimise its deliveries: the merchant account for centralised management and the QR code to deliver directly from its point of sale. This In Store solution offers a simple and autonomous experience for its customers.
“The carriers are made responsible and take care of the parcels, which ensures exceptional service quality. Our customers appreciate the flexibility and reliability of the service.”
The benefits of Cocolis for Debongout?
Cheaper delivery, a reduced carbon footprint, and total peace of mind thanks to our insurance!
Cheaper delivery
Debongout saves up to 60% on its deliveries to offer an unbeatable price to its customers!
Fast solution
Debongout quickly finds trusted carriers to deliver its orders, even bulky ones!
Responsive customer service
Debongout can rely on our customer service to respond to its requests quickly!
Visible results
Integrating Cocolis has turned Debongout's logistics challenges into competitive advantages. By choosing Cocolis, Debongout benefits from affordable, eco-friendly delivery and an exceptional customer experience.
A successful partnership that shows an innovative delivery solution can meet the needs of e-commerce sites and their customers.
“Today at Debongout, we offer delivery at €39 anywhere in France, including Corsica. And all this is thanks to Cocolis”
Like Debongout, offer Cocolis delivery on your website!
Responsible delivery at the right price.